Search More Than 110155+ Jobs Worldwide

Job Description:

The Data Quality Issue Management (DQIM) team within the Consumer & Community Banking Chief Data Office supports aligned Businesses, Products, and Functional Areas in the identification, research, analysis, and resolution of data quality issues. Poor quality data has potential for operational and/or customer impact due to Credit Bureau Furnishing rejects, regulatory reporting requirements, duplicate customer records, negative digital customer experience, etc.

The Data Quality Issue Management team is hiring a Data Management Lead who will manage a portfolio(s) of data quality issues throughout the Issue Management lifecycle from Assessment to Closure. You will collaborate with the Data Quality Analysis team and business stakeholders such as Controls, Product/Data Owners, AML/KYC, Compliance, Legal, etc. In this role, you will establish target timelines, review root cause analysis, confirm mitigation controls, provide guidance towards a resolution path, present findings for approval, and manage timely execution of resolution path.

Job Responsibilities:

• Manage portfolio(s) of data quality issues related to Consumer & Community Banking businesses, Products, and/or Functional Areas
• Ensure data quality issues are progressing throughout the Issue Management lifecycle in a timely manner (Assessment, Root Cause Analysis, Remediation, and Closure)
• Develop good partnerships with the Controls Organization, Product/Data Owners, Executives/Business Leads, Compliance, Legal, AML/KYC, and other stakeholders
• Collaborate with key stakeholders to identify tactical and strategic resolution paths including ownership and timeframes for completion
• Host Data Quality Working Groups and Review Boards and present data quality issue summaries to stakeholders for awareness and approvals
• Produce monthly reporting to Controls organization and stakeholders to ensure they are aware of the data quality issues and next steps needed for resolution
• Actively support the broader Data Governance team’s strategic initiatives and goals

Required Qualifications, Capabilities, and Skills:

• Bachelor's degree in Business, Data Management, or related field
• 5+ years of experience with Data Management concepts in Data Analytics, Data Governance, Risk, Controls, or Compliance
• Good verbal and written communication skills to present research findings and resolution paths in Executive-level forums
• Excellent interpersonal and leadership skills including the ability to resolve conflict, create consensus, and to make effective decisions as a team
• Ability to independently set priorities and manage multiple initiatives simultaneously with the focus of delivering a high-quality product to the business, our customer
• Ability to build strong partnerships, desire to learn quickly, and to effectively meet or exceed deadlines

Preferred Qualifications, Capabilities, and Skills

• Knowledge of Consumer & Community Banking businesses, Functional Areas (i.e., Marketing), and Regulatory Reporting
• Skills: MS Excel (Proficiency), MS PowerPoint (Proficiency), Teradata SQL (Basic Knowledge)

Relocation is not offered/supported for this role

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans