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Tesco Bank Logo

Senior UX Designer

7a56636

Edinburgh, Scotland

6 days ago

50000 - 60000 GBP ANNUAL

Tesco Bank

Edinburgh, United Kingdom

Gerry Mallon

$500 million to $1 billion (USD)

Subsidiary or Business Segment

Finance


Job Description

General information

Job Title
Senior UX Designer
Ref #
7701
Location
Edinburgh
Department
Customer Experience Design
Business Area
Customer Experience
Working time
Full-Time
Date Published
05-05-2023

Serving our customers, communities, and planet a little better every day.

Senior UX Designer - Hybrid
Salary Between - £50 and 60k and Excellent Benefits
Help us shape the future of banking and insurance for Tesco Customers

Our mission is to help Tesco Shoppers manage their money a little better every day through propositions, services and experiences that are uniquely Tesco.
We believe that to make meaningful change for our customers, to help them a little better everyday, you must be inspired by a deep understanding of the people you serve. Putting them at the centre of the design process, shaping the intent for change around their needs and crafting every detail of the experience to realise that intent.

We’re a thriving Design Practice, made up of designers from diverse backgrounds and experiences and all driven by a passion for the craft of design. Over the last 5 years we’ve grown in strategic importance within Tesco Bank by showcasing the ability of Human Centred Design to create innovative solutions based on a deep understanding of people.
We have an exciting opportunity for you to join us as a Senior User Experience Designer. Help us shape the future of banking and insurance, crafting unique experiences that truly reflect Tesco values and make a real difference in the day to day lives of people across the UK.

You will:

  • Take responsibility as part of a project or product team for the success and delivery of experiences, providing design skills, knowledge and expertise to facilitate effective design processes.
  • Use customer research and a detailed understanding of desirable business outcomes to define experience strategies and craft experiences that create meaningful customer outcomes.
  • Work across the project lifecycle and design process, starting with research to shape intent, right up to the delivery of detailed and accessible user interface designs.
  • Manage and collaborate with a wide range of stakeholders from across the business.
  • Be an active member of the Design Practice, helping others to grow and nurture a supportive, inclusive culture.

Your key skills and experience:

  • Experience conducting design research, from creating research plans to running moderated interviews, analysis and synthesis.
  • Creating experience strategies based on customer and business needs.
  • Solid background working hands-on to design experiences and interfaces for the web and mobile, with a deep understanding of the constraints and opportunities of different platforms.
  • Contributing to a design system, drawing on appropriate design standards with knowledge of accessibility and inclusive design.
  • Communicating, influencing and negotiating with a range of stakeholders to create support and excitement for design proposals; whilst using judgement to make pragmatic compromises that don’t compromise customer outcomes.
  • Practical experience planning, managing and delivering design projects end-to-end.
Help us to expand the diverse experience in the team by also bringing special expertise in at least one of these areas:
Knowledge of the interface design guidelines and native patterns for both iOS and Android platforms and practical experience applying them to solve problems
Planning and running effective research, analysis and synthesis to directly inform experience strategies and evaluate designs
Creating and maintaining effective design systems
Prototyping using various tools, techniques or code
Behavioural psychology
UX copywriting
Interaction design
User interface design

You’ll get back from us:

All the support you need to be at your best and develop
Challenging projects that you’ll be proud of for the rest of your career
Flexibility about where you work, with most of your time working from home and the option to use Design Studios in Edinburgh and Glasgow if you want to.

Interested? We’re ready and excited to meet you.

#LI-LC1

How to apply

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.

Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more!

Why Tesco Bank?

We’re also a little obsessed with the future. Your future. Our future. That’s why we take development seriously; we want to help you thrive and evolve in your career. Tesco Bank is a place to get on, all colleagues have access to LinkedIn Learning and Abstract, from day one.

It’s important to us that we make sure you’re supported by your team and colleague networks every day, celebrating when it matters and helping you to be the best version of yourself. The people make Tesco Bank, and we take pride in what we achieve together.

All that hard work? Come and see it turned into something real, usable, and important to customers’ and colleagues’ everyday lives. At Tesco Bank, our products make things a little better for everyone.


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