Job Title: Project Manager
Department: WS
Expected Weekly Hours: 40
Reports to: Operations Manager
Location Remote
Pay Range: $81.70 - $84.60 per hour
Position Summary
This position is responsible for supporting the client’s business unit(s) with the management and coordination of various activities across a product/service portfolio. If you are a project manager/coordinator who enjoys working with multiple stakeholders on large scale projects, this position is for you!
Duties and Responsibilities:
- Responsible for delivering project timeline and deliverables, including creating and managing a workback plan
- Create and maintain Azure DevOps (ADO) instance
- Document program from start to finish, including detailing user stories, features and epics
- Document and manage risks/issues and take detailed notes and action items in client team meetings
- Document requirements within Azure DevOps (ADO) engineering and business, groom backlog and run sprint/ status meetings
- Status Syncs with Business Leads
- Develop and implement training materials
- Develop and plan UAT including UAT signoff, Go-No-Go meeting, Go live and postmortem bug review
- Works independently and engage program manager(s), executives and other leaders when additional support is required
- Collaborate with the various teams to develop readiness and training for impacted roles
- Manage team calendar and rhythm of business (ROB) in SharePoint
- Drive assigned tasks to completion by effectively communicating with owners on when tasks are due and offering support when necessary
- Perform other duties as needed
Job Requirements:
Education and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Bachelor’s degree in Business Administration, Engineering Management or related field
- 8+ years of experience in a program or project manager role, experience to include
- Managing consumer electronics, social media platforms or software/web based products
- Using agile management methodologies on large scale software/cloud projects and consistently meeting deadlines
- Collaborating with global stakeholders
- Experience collaborating with customer service and support personnel
- Prosci Change Management certification preferred
Qualifications:
- Analytical and strategic problem-solving capabilities in scheduling and communication
- Ability to come up with innovative solutions to solve real customer problems
- Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse technologies and techniques
- Ability to be methodically decisive in the face of ambiguity
- Track record of meeting project deadlines
- Ability to frame and align to clear problems, vision, and goals
- Strong collaboration skills across disciplines and organizations
- Customer service orientated, ensuring needs are met in a timely fashion
- Ability to take opportunities for continuous improvement and implement documented process improvements
- Ability to work on multiple projects concurrently; demonstrated organization, problem-solving, project management, and time management skills
- Demonstrated strong ability to remotely work well within a team environment, or independently; strong interpersonal and teamwork skills; ability to work and interact effectively with team members from other disciplines, cultures, and organizations
- Excellent verbal and written communication skills; ability to effectively inform and present ideas confidently and persuasively to peers and managers; excellent email, telephone and virtual meeting etiquette
- Ability to take initiative to ask questions, ask for help, or provide updates, without reluctance
- Ability to meet the eligibility requirements for working in the US without RLA sponsorship for employment visa status
- Strong computer skills that include proficiency with MS Office (Word, Outlook, Excel, PowerPoint, and Visio), Teams and SharePoint
Language Skills:
- Ability to read, write, and speak English proficiently
Physical Demands:
- While performing the duties of this job, the employee is regularly required to talk or hear.
- Frequently required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch.
- The employee must occasionally lift and/or move up to 25 pounds.
- Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
- At times, may require more than 40 hours per week to perform the duties of the position.
Work Environment:
- The position typically operates in a standard office environment.
- This role may use standard office equipment such as computer, phones, photocopiers, filing cabinets, and fax machines.
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