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project analyst


Chattanooga, TN


63965 - 52946 USD ANNUAL

City of Chattanooga

Chattanooga, TN

Andy Berke

Unknown / Non-Applicable


Job Description

Salary: $52,946 - $63,965 Annually (GS.10E)

FLSA Status : This is an Exempt position.

Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m. (EST)

*Schedule may vary due to work assignments and projects*

Department: Information Technology (IT)

Location: Edney Building


Incumbents in this classification perform professional duties related to the review, assessment and the development of business processes. Functions as a liaison to analyze and translate departments' business requirements into system deployments and/or business process changes. Duties include: serving as an analyst and/or a project leader for business needs assessment, process mapping and workflow development; managing resources; budgeting, performing product research; developing RFPs and procurement of products and services; and providing project implementation and support. Work requires limited supervision and the use of independent judgment and discretion.


The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities.

Supervises applications staff to include prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment and making hiring, termination and disciplinary recommendations.

Defines and documents customer business functions and processes.

Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.

Identifies opportunities for improving business processes through information systems and/or non- system driver changes; assist in the preparation of RFPs.

Manages the team, developing detailed work plans, creating schedules, project estimates, resource plans, budgets, and status reports.

Manages communications; measures and reports schedule performance to stakeholders.

Plans, organizes and conducts business process re-engineering/improvement projects and/or management reviews of business processes and systems.

Acts as a liaison between department end-users, technical analysts, information technology analysts, consultants and other organizations in the analysis, design, configuration, testing and maintenance of systems to ensure optimal operational performance.

Manages project specific vendor relationships including: the integration of vendor tasks; tracking budgets and verifying vendor deliverables meet requirements and standards.

Participates in establishing and improving project methodologies, procedures, and policies.

Performs other duties as assigned.

Minimum Qualifications

Associates Degree from an accredited college or university in Computer Science, Information Systems Technology, or related field and four (4) years previous related work experience; or any combination of equivalent experience and education.




Knowledge of project management principles and practices; technology development methodologies; problem solving methods; work flow and process analysis methods and enterprise software applications.

Skill in using a computer and related software applications; managing projects; analyzing and integrating technology into existing systems; facilitating meetings; analyzing problems and recommending solutions; managing multiple projects and meeting deadlines; presenting information; resolving and mediating conflict; influencing others; conducting negotiations and communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.


Positions in this class typically require fingering, grasping, talking, hearing, seeing and repetitive motions.


Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Supplemental Information


Safety Sensitive: N

Department of Transportation - CDL: N

Child Sensitive: N

All employees must maintain Tennessee residency from the date of hire.

This position requires a pre-employment background check, drug screen, fingerprinting session and CJIS check.

The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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