Job title:
Help to Claim Adviser
Location:
UK home based (some travel will be required within Leicestershire and Northamptonshire)
Salary:
£26,421 with annual increments up to £28,770
Salary pro rata:
Yes
London allowance:
No
Hours per week:
37 and 28.5
Type of contract:
Fixed term
End date of contract:
31st March 2024
Closing date for applications:
15th June 2023
Closing time:
17:00
Link to job pack for application and for more information:
https://citizensadviceleicestershire.org/jobs/
We are looking for 2 motivated and organised advisers with excellent IT skills. This is a detailed but rewarding role as you will provide vital support with initial Universal Credit claims via a range of channels. You will receive comprehensive training and will have a chance to further your skills and make a huge impact within your community.
Skills required for this role are good IT knowledge with an ability to support clients in a sensitive manner. It is also essential to have a commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics.
To apply please read the full job description and application guidance notes. Please note that we do not accept CVs and that applications will not be accepted after the deadline date. This role is subject to a satisfactory standard DBS check. Citizens Advice LeicesterShire is an equal opportunities employer.
Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.