Job Description
Empereon is seeking an experienced IT Help Desk Support Specialist. Help Desk Support Specialist will assist with overall site support, when needed.
What We Need From You:
- Extensive understanding and practical application of network support in an office environment
- Ability to troubleshoot network related issues without assistance
- Ability to interpret and discuss information with individuals or groups involving terminology and concepts of a technical nature
- Ability to work successfully in the high stress environment of a call center
- Ability to be flexible and proactive if goals and objectives change
- Ability to troubleshoot, create, and install network cabling
- Ability to communicate effectively, both verbally and written
- Team player
- Extensive experience with Microsoft Suite products
- Understanding of standard networking concepts including DNS and DHCP
- Understanding of network security concepts and practices in a third-party audited environment
- Understanding of IP telephony configuration and networking concepts
What We Proudly Offer:
- Excellent Referral Program - $100 for every referral hired, and $50 for every month you and the referral continue to work at Empereon - Talk about easy money!!!
- Fun and friendly company culture!!!
- Benefits; Medical, Dental, Vision, 401k - some extras you'll be pleasantly surprised to hear about
- Advancement opportunities - we encourage promoting from within
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Work Location: In person
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