A role of Customer Solutions Coordinator has come up with Clarion Housing Group for a duration of 6 months ongoing assignment.
Pay - £ 15.73/hr PAYE
Address - 81-85 Station Road, Croydon, CR0 2AJ
JD below
Responsibilities:
- You'll work as part of a dedicated complaints resource to ensure we provide appropriate resolutions for customers. You'll be responsible for investigating complaints and member's enquiries providing timely responses that offer full explanation and wherever possible, resolution for customers.
- The Customer Solutions strategic goals are to improve performance, prevent complaints and ensure a single way of working. You'll provide expert advice to our customers and business areas. This will in turn enable you to achieve your own and team targets.
You will work full time from the office for the first 4-8 weeks, whilst in training and academy. After training you will be full time in the office with some flexibility of home working in line with business needs.
Complaints or housing experience required. Candidate must have good letter writing skills and there will be a task around this as part of the interview process.
If interested you can reach me at S.Yadav2@edenbrown.com
Eden Brown is committed to equality in the workplace and is an equal opportunity employer.