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Air Care Marshalls Logo

customer relations

7a42596

Remote

Today

50000 - 36000 USD ANNUAL

Air Care Marshalls

Boston, MA

Unknown / Non-Applicable

Company - Private


Job Description

Looking for a rewarding remote career? Join our team at A-Max and be a part of a fast-growing company that values its employees.
https://www.a-maxairconditioning.com/

We are a Florida based HVAC company expanding rapidly nationwide through new franchise locations.
We are looking for highly motivated Customer Support and Sales Representatives that enjoy interacting with people. This is a permanent home office position. It mainly entails answering inbound calls, booking appointments, and providing support to our technicians that are en route.

Key Responsibilities:

- Respond to customer inquiries in a timely and professional manner, via phone, email, and chat
- Make inbound and outbound sales calls.
- Data entry (Enter and modify work orders)
- Set up appointments for new and repeat customers
- Dispatch technicians and provide support
- Follow-up on completed service calls to ensure the quality of work
- Review invoices.
- Other administrative tasks as needed.

Key Requirements:

- Minimum 1-2 years of customer support or sales experience
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Familiarity with CRM systems and practices
- Experience working in HVAC
- Bilingual (or native) English skills
- Own computer, headset and a stable internet connection (8GB RAM, 30Mbps)

If you're passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity!

Job Type: Full-time

Pay: $36,000.00 - $50,000.00 per year

Benefits:

Experience level:

Shift:

Weekly day range:

Work setting:

COVID-19 considerations:
Remote position.

Application Question(s):

Work Location: Remote


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