Connect to your Industry
Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe?
We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission.
We’re growing our teams across all of Consulting. If you are cleared to SC or DV level, or willing and eligible to obtain this, and want to grow your career in this sector, we are very keen to hear from you.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
Design researchers at Deloitte Digital bring their curiosity, empathy and interpretive skills to bear on all aspects of our work. They bring bravery to challenge teams and get to the nub of the user need and requirement. Our team covers all phases of a project from definition of the need to continuous improvement of a live service. Our research is pragmatic and applied, enabling us to consult, advise, design and make decisions with clarity and impact.
You will work alongside leaders for the other crafts within our design practice - Strategy, Service Design, UX Design, Visual Design and Front-end Development - to help shape the ongoing development of the design practice. This is a role that will offer you the opportunity to work with our teams, projects and clients with the customers and citizens we seek to serve.
Specific responsibilities include:
Craft
- Designing research programmes that get to the heart of client challenge and help our solution design and delivery teams achieve successful outcomes
- Planning & costing stand-alone and embedded research activities
- Conducting research programmes
- Synthesising and communicating research insights and findings in compelling and immersive ways
- Embedding research and testing into large, multi-program/feature delivery projects and establishing ways of working between the work-streams to ensure that insight is shared and used across the project
- Experience with qualitative and quantitative research and proven ability to use these two sources of insight in parallel to inform and develop findings
- Designing and delivering the design research elements of continuous improvements programmes, working with live platforms to help inform optimisation and enhancement strategies, usually alongside data insights specialists
- Collaborating with designers, strategists and technologists to turn research insights into meaningful solutions that have a real impact on our clients, their customers and society
- Client-facing advocacy for the purpose and value of user research
Leadership
- You're a design research thinker and shaper - you have a clear set of ideas and opinions about the craft, as it continues to evolve. You'll bring that to bear by supporting the Head of Design Research across direction, capabilities and profile of the design research team, within Deloitte Digital and as part of the wider community of researchers across all Deloitte businesses.
- You will support the Head of Design Research insuring the Deloitte Digital design research practice has consistent, effective and up-to-date methods, tools & standards
- Contributing to the development of the wider community of research practitioners throughout Deloitte
- A commitment to ethical research methods, which you evangelise for and reflect in the practices of the design research team
- Understanding of GDPR and other compliance that impacts research
Connect to your skills and professional experience
All applicants must be willing and eligible to apply and obtain UK security clearance to Security Check (SC) or Developed Vetting (DV) level, if not holding an existing clearance.
Successful candidates will be able to demonstrate these characteristics:
- A passion for learning about the world, human behaviour, and the motivations that lie beneath the surface
- The practised ability to tie observations from research to recommendations and actions
- Comfort with ambiguity and experimentation
- The ability to work in dynamic conditions, and transition quickly between collaborative and individual work
- Compelling written and spoken communication
- Strong planning, organisation and documentation skills
- An interest in multiple disciplines and approaches, and the ability to quickly dive into a new domain or process
- A collaborative nature, drawing motivation from effective teamwork
Connect to your service line - Consulting
Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.
Connect with your colleagues
“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of."
Connect to your agile working options
Location: The home office of this role is London, Manchester or Bristol
Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.
Connect to your return to work opportunity
Are you looking to return to the workplace after an extended career break?
For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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