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Personal attributes

Essential

Be a sensitive, committed honest and reliable person with the ability to work in a way that respects the rights of the individual at all times

Can operate individually and as part of a team

Desirable

Qualifications and relevant training

Essential

QCF 2/NVQ 2 in Care (or similar qualification) or commitment to qualify within a specific timetable

Desirable

Health and Safety training e.g. Manual Handling, First Aid

Relevant training in the social care field

Relevant experience

Essential

Desirable

Experience of caring or working with vulnerable adults

Experience of general domestic work such as housekeeping

Experience of working in a professional team

Skills and specialist knowledge

Essential

Possess good interpersonal skills

Good communicating skills

Understanding of the principles of providing care

Desirable

Understanding and knowledge of specific health conditions

Awareness of the Care Act 2000 and an understanding of the relevant standards

Possess a valid driving licence

Language requirements

Essential

Listening and Speaking - Intermediate Level

Able to maintain a fluent conversation on a number of various everyday subjects, and discuss cases involving the field of work.Able to follow a discussion in Welsh, in Clear Welsh, on familiar matters relating to the post. Able to contribute to the conversation and answer questions.

Reading and Understanding - Intermediate Level

Understand everyday correspondence on familiar issues at work.Understand longer reports in Clear Welsh and be able to pick up the main points. (help may be required with the vocabulary).

Writing - Intermediate Level

Able to write letters for a specific purpose, e-mails and short reports in Welsh and English, using vocabulary and simple phrases that are familiar to the field of work. (They will need to be checked before being sent out).

Purpose of the post

• Ensure that the people of Gwynedd are at the heart of everything we do.
• Assist individuals with learning disabilities to live their lives in the way they wish to live, assist them to develop skills and ensure opportunities to be a part of their community.

Responsibility for functions

• No responsibility for resources.

Main duties

MAIN DUTIES AND KEY TASKS:

SUPPORT THE INDIVIDUALS WHO USE THE SERVICE

• Work to meet objectives of the individual you are supporting, and ensure you respect the individual’s rights.
• Follow an ActiveSupport ethos (for more information click here: Active support) and Positive Behaviour Support (for more information click here: Positive Behaviour Support), that emphasise the importance of working with individuals and promote their independence.
• Assist with personal care in a dignified and respected manner.
• Contribute to/follow the individuals Personal Care Plans.

COMMUNICATION AND RELATIONSHIPS

• Co-operate and communicate with professional workers and families/carers.

GUIDANCE AND POLICIES

• Act in accordance with the requirements of the Social Services and Well-being Act 2014 and the service and Gwynedd Council’s guidelines and policies (For more information click here: Social Services and Well-being Act Wales).
• Commit to a Professional Social Care Code of Practice (for more information click here: Code of Practice).

TRAINING AND SUPERVISION

• Take advantage of the opportunity to receive supervision and mentoring from experienced staff members.
• Evaluate and follow Gwynedd Council's Learning and Improvement programmes that are mandatory for professional development.
• Committed to completing professional qualifications when needed.

SAFEGUARDING

• Follow local and national policies and procedures to identify, record, report and participate in safeguarding vulnerable adult protocols.
• Responsibility for self-development.
• Ensure compliance with Health and Safety rules in the workplace in accordance with the responsibilities noted in the Health and Safety at Work Act 1974 and the Council’s Health and Safety Policy.
• Operate within the Council’s policies in relation to equal opportunities and equality.
• Responsible for managing information in accordance with the Council’s information management guidelines. Ensure that personal information is treated in accordance with Data Protection legislation.
• Commitment to reducing the Council’s carbon emissions in accordance with the Carbon Management Plan, and to encourage others to act positively towards reducing the Council’s Carbon Footprint.
• Undertake any other reasonable duty which corresponds to the salary level and responsibility level of the job.
• Responsibility to report any concern or suspicion that a child or vulnerable adult is being abused.

Special circumstances

• The post-holder must be able to undertake manual handling tasks which can include wheelchairs and hoists.
• This job description is only a general guide. Perhaps all support workers will be required to undertake duties that have not been outlined above at the Team Manager or the line manager's request.
• Expected to work across other sites of the service if mandatory.