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Eastern Washington University Logo

business manager


Cheney, WA


57403 - USD ANNUAL

Eastern Washington University

Cheney, WA

David May

$100 to $500 million (USD)

College / University



Job Description

Posting Details

Posting Details

Position Title
Business Manager, Professional and Continuing Education

Posting Number

Position Information

Classification Title
Business Manager-AHS

Working Title
Business Manager, Professional and Continuing Education

Classification Code

RCW Exemption Criteria
17 - Managerial

EWU Position Number


Exempt - Administrative

Bargaining Unit

% Full Time

Salary / Wage Range
AE - 108

Salary Information
The salary for this position is $57,403 (minimum) up to $77,278. Where the hired candidate will begin within this range is dependent on education, experience, and skills.

Anticipated Start Date
As Soon As Possible - Position is Available Now

Term of Appointment



Project Description

Project Duration

Background Check
Yes - Both

Responsible HR User
Saundra Godin

Responsible HR User Email address

Position Details

Job Summary
Eastern Washington University (EWU), a regional comprehensive university, is seeking a Business Manager for the EWU Professional & Continuing Education (PCE) unit within Academic Affairs.

The successful candidate will report to the Assistant Vice President for Professional & Continuing Education, providing essential operational duties throughout the unit. Primary responsibilities involve providing budget and resource management of the PCE unit including students, staff, and faculty. The position will be the program representative and resource for students and other campus partners. This individual will exercise independent judgment, discretion, and confidentiality, utilize delegated authority to make and implement plans, decisions, and commitments in areas related to university policies and department business operations. This individual has a comprehensive range of responsibilities including planning, personnel, purchasing, reporting, special project support, and other administrative functions. Core competencies for this position include professionalism, leadership, communication skills, organization, and analytical skills, and professional knowledge about the program.
This position requires the kind of teamwork and personal interaction that cannot be had entirely in a home office situation; therefore, regular, and predictable on-site attendance is required.

The successful candidate will join a collaborative and caring faculty and staff committed to diversity, equity, and inclusion, and to excellence in serving the community.

See Job Duties section for detailed description of the position’s responsibilities.

On top of salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees, discounted EWU sports tickets and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page:
EWU expands opportunities for personal transformation through excellence in learning.

Applications will be accepted until July 26, 2023; screening of applications will begin the next day. Applications will be kept confidential, and references will not be contacted until candidates are notified.

About Eastern Washington University
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.

Diversity Statement
EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.

Conditions of Employment
This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.
This is an Administrative Exempt position is covered by the EWU Policy 406- 01, Exempt Employment.
Upon hire you must complete required DEI, Hazing, Harassment and Title IX training, and other federal, state & university mandated trainings. You can access the online training at or complete the training in person or via Zoom. In person and Zoom training opportunities will be posted on InsideEWU and are listed on Human Resources’

Physical Demands
Contact Saundra Godin in Human Resource Services at to obtain a copy of the Essential Functions Analysis which will describe conditions of employment, such as physical and mental demands.

Pre-Placement Physical

Hearing Test

Medical Monitoring Post Hire

Protective Equipment
University, local, regional, and state mandates for public and personal protection should be followed as needed.

Required Qualifications
  • Bachelor’s degree.
  • Five years of experience directly related to academic, student, and program support services.
  • Demonstrated budget development experience and leadership in providing fiscal guidance based on policies or regulations.
  • Strong analytical skills and attention to detail.
  • Experience with managing a variety of projects and tasks while meeting multiple deadlines in a fast-paced environment.
  • Demonstrated interest, ability and/or experience promoting cultural competency, universal accessibility, and/or diversity.

Preferred Qualifications
  • Master’s degree in Business, Public Administration, or related field.
  • Experience working in Higher Education or a Continuing & Professional Education unit.
  • Working knowledge using an Educational Management System.
  • Strong interpersonal and communication skills.

Other Skills and Abilities
  • Teamwork
  • Flexibility
  • Effective working relationships with faculty, staff, students and external constituents
  • Ability to work under pressure and meet deadlines in a proactive manner

Work Schedule Type

Work Schedule
Typically M-F 8am – 5pm but may be required to work evenings and/or weekends to fulfill special projects and other needs of the department and/or the university.

Posting Date

Open Until Further Notice

Closing Date

Screening to Begin

Special Instructions to Applicants
To be considered for this opportunity, please submit your application materials through our online application portal located here: If you are unable to submit through the applicant portal, contact Saundra Godin at Applications will be accepted until further notice.

It is strongly recommended that you print a copy of these instructions and the position posting before you begin to complete the online application, as the instructions will not be viewable once you begin the application process.

Required documentation includes all of the items listed below.
  • Attach a detailed cover letter in which you describe how you meet each of the required qualifications and preferred qualifications (if applicable). It is preferred that you provide that information in a bulleted list or within a table in your cover letter
  • Attach a chronological resume including work history and major duties, education, and any specialized training or skills related to the position. List at least 3 professional references including: names, titles, organization name, phone numbers, email addresses, and connection to you (these can be identical to the references listed on the application),
  • Complete the online application form and respond to the online questions, if applicable.
  • Diversity Response-as an equal opportunity employer with a multicultural staff and student population, we are interested in how your qualifications prepare you to work with diverse faculty, staff, and student populations representing various cultures and backgrounds that may be different from your own. You will be asked to attach a diversity response as part of the online application process: Please describe how you will apply an approach that is supportive to the diverse needs, including universal access, of our students, faculty, staff, and the public.

Applications are accepted until July 26, 2023. Screening of applications will begin on July 27, 2023.

Note: Letters of Reference are not required at this time. We reserve the right to request letters of reference at a future date, such as once we have identified interview candidates.

Application Types Accepted

Job Duties

% of Time

Responsibility / Duty
Unit Management & Administrative Support
  • Develop, interpret, advise, and implement policies and procedures related to the unit operations,
  • Prepare and maintain administrative and business reports and records.
  • Gather and compile information from sources to refer or present pertinent information to campus administration.
  • Provide counsel for campus administration on matters of major significance that may affect the operations of the unit as a whole.
  • Participate in short- and long-term planning activities.
  • Represent unit in daily business including staff/unit meetings, conferences, and the general public.
  • Coordinate operating procedures with other units in compliance with University, State and Federal policies and procedures.
  • Interpret and apply University, federal and state laws, rules, policies, and procedures,
  • Liaison with Records and Registration.
  • Assist in planning, implementing, managing, and evaluating unit initiatives.
  • Assist in planning and implementation of faculty support, training, or workshops.
  • Effectively use established university systems; acquire and maintain a high level of proficiency with any new systems adopted by the university or by the unit.
  • Administer day-to-day operations of PCE.
  • Request, recruit, hire and supervise student employees or professional staff to maintain a high level of service, as needed. Supervision to include evaluation, discipline, training and leave approval.
  • Coordinate unit-specific information and public-relations activities by preparing and distributing electronic newsletters, brochures, promotional materials, or website content.

Essential Function Indicator

% of Time

Responsibility / Duty
Student Support
  • Respond to and triage inquiries about courses and programs.
  • Provide guidance and serve as a resource to PCE potential students.
  • Provide accurate information, guidance, and assistance to students regarding eligibility requirements, curriculum, financial aid resources, and the registration process and policies.
  • Communicate course information and changes to students (e.g., class cancellations, times, locations, instructors, etc.)
  • Serve as liaison for PCE students and university resources as appropriate (Financial Aid, Writers’ Center, Veterans’ Center, faculty, and other offices on campus).
  • Work with website developer and program leads to ensure PCE website is thorough, useful, and complete.
  • Manage textbook/student resource orders, as needed.
  • Process, monitor, and confirm student payments.

Essential Function Indicator

% of Time

Responsibility / Duty
Program Support
  • Review programs and recommend operational changes and modifications with appropriate analysis,
  • In collaboration with AVP, develop, establish, and communicate procedures to implement new programs, and make improvements to current procedures.
  • Take corrective action in problem areas related to operations of programs.
  • Organize faculty and staff training events.
  • Develop and maintain schedules and plans to ensure that all program activities occur in a timely, well-organized manner.
  • Manage the process for ongoing formative and summative evaluation of PCE instruction and programs.
  • Provide guidance and serve as a resource to PCE faculty and staff.

Essential Function Indicator

% of Time

Responsibility / Duty
Budget and Resource Management
  • Manage budgeting and expenditures of PCE funds including budget projections for ongoing programs and services.
  • Review budget information to advise leadership and administration of financial status of program and problem areas.
  • Develop cost estimates and plans/projects future program needs including budget requests.
  • Maintain and modify fiscal record keeping systems, databases, and spreadsheets.
  • Manage and support the Unit Purchasing Card and Travel arrangements.
  • Prepare budgets, MOUs, and contracts in accordance with University policies.
  • Find and negotiate contracts with marketing experts, instructional designers, and others as needed.
  • Manage personnel actions and purchases for instructors and hiring Adjunct Faculty.
  • May process travel expense records; ensure compliance with state and institution regulations and procedures; allocate travel expenses to appropriate budgets.
  • Maintain purchasing records and resolve problems; review, approve and allocate purchase to proper budget category.

Essential Function Indicator

% of Time

Responsibility / Duty
Other professional duties
  • Become familiar with and adhere to academic policies and procedures of Eastern Washington University.
  • Research issues of importance associated with or affecting Professional & Continuing Education.
  • Other duties as assigned.

Essential Function Indicator

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