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Sacred Circle Logo

applications specialist


Salt Lake City, UT


88234 - 60343 USD ANNUAL

Sacred Circle

Alexandria, VA

Unknown / Non-Applicable

Company - Private

Job Description

As an entity of the Confederated Tribes of the Goshute Reservation, we, at Sacred Circle Healthcare, preserve the Goshute heritage of protecting and caring for family and extend the tradition to all marginalized and underserved populations in our area. We refuse to let access, ethnicity, or socioeconomic status restrict someone from receiving complete healthcare.

Interested in joining our team? We are looking for people who are genuine, kind, ambitious, positive, and helpful - exceptional people building on a celebrated heritage who are passionate about delivering uncompromising care - people who make a difference every day no matter what their role or position. If you are looking for a job where the work you do impacts lives for the better every day, you are in the right place!

Sacred Circle Healthcare is seeking a full-time IT Desktop Support Specialist for our main clinic in Salt Lake City, Utah.

Job Summary

  • Overview: Devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance.
  • Reports to: IT Manager
  • Department: IT
  • Business Unit: Finance
  • Patient Care: No
  • Worker Status: Full-time, Hourly
  • Benefits Eligible: Yes
  • Hours Per Week: 40
  • Work Schedule: To Be Determined with the availability of 8:00 am – 6:00 pm Monday through Friday. Evening and weekend work may be required depending on position requirements. This position may work remotely for a portion of the weekly schedule.
  • Location: Salt Lake Main Clinic
  • Supervisory responsibilities: No

The successful candidate:

  • Completes, maintains, and processes documentation for the help desk ticketing system and responds to requests for service in a timely manner.
  • Apply service principles for the implementation and support of the EMR EClinicalWorks (ECW), Lab applications, and medical imaging, picture archiving communication system (PACS).
  • Travel to satellite clinics to perform instrument installations and networking of instruments, and digital scanners.
  • Primary supports end-users accessing the EMR, Lab application, and Pharmacy application when needed.
  • Maintains current knowledge of relevant hardware and software technologies as assigned.
  • Work closely with the clinical team to effectively perform remote and onsite demonstrations and training of the EMR, Office 365, and related clinical software.
  • Creates/revises curriculum for application training sessions using the EMR, and Microsoft applications, coordinating/providing training to small groups.
  • Provides troubleshooting and resolution of clinic network connectivity and clinical technical issues.
  • Assists in supporting, documenting, and maintaining HTML web-based applications preferably WordPress or other Internet/Intranet web applications.
  • Troubleshoots computer and network infrastructure systems, including LAN/WAN issues.
  • Contributes to company-wide projects and initiatives.
  • Develop/maintain SharePoint policies and standards related to the use of shared company data and resources.
  • Installs and configures new or existing hardware and software when required.
  • Coordinates efforts with the desktop support staff when needed to help support and solve technical issues.
  • Participates in validating new and existing clinical products and clinical applications.
  • Provides application advice and guidance with workflow practices, individually, or during group training sessions for end-users.
  • Participate in troubleshooting and resolving issues with company desktop computers, application software, and network devices.
  • May be required to travel several days a month to satellite clinics.
  • Other duties as assigned.

Minimum Requirements

  • Associate degree in IT or related field, or equivalent experience.
  • At least 2 years of directly related experience preferred.

Knowledge, Skills, and Abilities

  • Knowledge of computer operating systems.
  • Knowledge of internet and network technologies.
  • Knowledge of Microsoft Active Directory.
  • Knowledge of deploying network devices including Wi-Fi access points.
  • Skills in project management and organization.
  • Ability to effectively follow company systems and procedures.
  • Ability to work with minimal supervision.
  • Ability to work closely with all employees.

Additional Information – Join us as we are Redefining Compassionate Healthcare, together!

As group of 4 healthcare clinics, diversity drives our identity. We are proud of our Native American heritage. Whether you are seeking your first job, transitioning back into the workforce, looking to start your career, or grow an existing one, Sacred Circle Healthcare walks with you. We need you for what you can do. We strive for a mix of benefits to help you combine great work with a great life.

  • Competitive pay
  • Healthcare coverage for you and your family
  • Generous PTO, paid holidays and floating holidays to celebrate what is important to you (prorated for part-time employees)
  • Retirement matching to invest in your future
  • Colleagues that are unparalleled
  • A culture that is second to none

Sacred Circle Healthcare/Confederated Tribes of the Goshute Reservation gives preference
to qualified American Indian/Alaskan Native Applicants

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